Customer Journey – Application
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Question 1 of 3
1. Question
Where does the Customer Journey starts
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Question 2 of 3
2. Question
What is the right order of phases regarding Customer Journey usage
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Design
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Transform
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Measurement and continuous optimisation
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Analyse
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Question 3 of 3
3. Question
Sort elements
- Requirements
- Monitoring
- User study
- Proces optimisation
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Design
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Measurement
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Analyze
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Transformation
CorrectIncorrect